Tayla Sherren

Experience

• Hairstylist

  Diva Salon Spa Full-time

  October 4, 2021 — Present 3 year(s)

  - Provide exceptional customer service and ensure client satisfaction
  - Perform haircuts, colors, corrections, blonding, extensions, hair botox and updo styles for a diverse client base
  -Perform Makeup services
  - Participate in ongoing education and training to stay current with industry trends

  - Managed front-desk operations, ensuring seamless customer service and efficient transaction processing.
  - Processed sales transactions, handled customer inquiries, and resolved issues in a timely and professional manner.
  - Demonstrated expertise in handling cash, credit card transactions, and operating a point-of-sale system.
  - Maintained accurate records, reports, and databases, ensuring data integrity and confidentiality.
  - Held keyholder responsibilities, including opening/closing the store, managing store security, and ensuring compliance with company policies.
  - Trained new employees on reception, cashier, and keyholder duties, providing guidance on company policies, procedures, and best practices.
  - Fostered a positive and inclusive work environment, promoting teamwork and collaboration among colleagues.
  - Received positive feedback from customers and management, demonstrating exceptional customer service and leadership skills.

  *Skills:*

  - Haircutting and styling techniques
  - Color theory and application
  - Chemical processing and treatment
  - Extension and enhancement services
  -Hair botox treatments
  - Customer service and communication skills

  *Professional Development:*

  - Ongoing education and training through Aveda
  - Participation in industry workshops and seminars a minimum of 3-5 times yearly

  *Licenses and Certifications:*

  - Barbicide Certification
  - Certified K18 Stylist
  -Mk hair Botox
  -Pony Extensions
  -Youngblood makeup
  -Alchemy of hair colour
  -30 minute blondes
  -Master your blondes
  -Curls & Coils Essentials
  -Braids, knots & rods
  -The vortex collection van tour + Elevate
  -Blowout & updos
  -Core men 1
  -Women’s core 1 & 2
  -Hair colour systems & solutions
  -AGLC Proserve